Privacy Policy

Effective Date: October 1, 2025

Family Medicine MMC PLLC

6750 East Sam Houston Parkway N, Suite 100

Houston, Texas 77049

admin@familymedicinemmc.com | 281-452-2299

Family Medicine MMC (“we,” “our,” “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and protect your information when you use our Website.

This Privacy Policy covers non-PHI data collected through the Website.

For information about PHI, please refer to our HIPAA Notice of Privacy Practices.

1. Information We Collect

We may collect:

  • Information You Provide

  • Contact forms (name, email, phone number)

  • Appointment requests

  • Messages submitted through the Website

  • Newsletter or resource sign-ups

Automatically Collected Data

  • Through cookies and tracking technologies:

  • IP address

  • Device information

  • Browser type

  • Usage behavior & click patterns

  • Pages visited

  • Time on site

  • Ads interacted with

2. Tracking Technologies We Use

We use the following:

  • Google Analytics & GA4

  • Google Tag Manager

  • Meta Pixel (Facebook & Instagram Ads)

  • TikTok Pixel

  • CRM & email automation systems

  • Online scheduling tools

  • Embedded EclinicalWorks/Healow access links

  • Website optimization tools

These technologies help us:

  • Improve website performance

  • Understand user behavior

  • Run ads responsibly

  • Measure marketing effectiveness

  • Enhance user experience

You can disable cookies in your browser settings.

3. How We Use Your Information

We may use collected information to:

  • Respond to inquiries

  • Schedule appointments

  • Improve Website functionality

  • Run analytics and performance reporting

  • Deliver targeted advertising (non-PHI data only)

  • Maintain Website security

  • Send updates or newsletters if you opt in

We do not sell your personal information.

4. Sharing Information

We may share information with trusted vendors who support our Website, including:

  • Hosting providers

  • Analytics platforms

  • Advertising platforms

  • Scheduling tools

  • Email marketing tools

  • EclinicalWorks/Healow integrations

We do not share PHI with advertisers or social media platforms.

5. Patient Health Information (PHI)

PHI is never collected through the Website.

PHI shared through Healow or in-office care is governed by our HIPAA Notice of Privacy Practices.

6. Data Security

We use reasonable safeguards to protect your information; however, no system is perfectly secure.

Submitting information online is at your own risk.

7. Children’s Privacy

We do not intentionally collect information from individuals under 18.

Our medical practice serves adults only.

8. Your Choices

You can:

  • Disable cookies

  • Opt out of marketing emails

  • Request access or deletion of your data (non-PHI only)

9. Updates to Privacy Policy

This policy may be updated periodically. Updates will be posted here with a revised effective date.

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Terms & Conditions